Krones Case Study
Process Chiller Repair | EXV Controller Diagnostics & OEM Coordination
Customer
Krones
Industry
Manufacturing | Beverage Production Systems | Industrial Process Cooling
The Challenge
Krones was experiencing operational issues with its critical process chillers, which are essential for maintaining precise temperatures in manufacturing and production processes. When process chillers begin to fail or operate outside of specification, it can directly impact production quality, efficiency, and overall equipment reliability.
The facility required an experienced industrial HVAC and process cooling contractor capable of diagnosing complex chiller control issues and coordinating directly with the manufacturer to resolve the problem.
Comprehensive Process Chiller Diagnostics
Upon arrival, B.I.M.S. performed a detailed evaluation of the process chiller system, focusing on system performance, refrigeration operation, and electronic control functionality.
During the diagnostic process, our technicians identified issues related to the EXV (Electronic Expansion Valve) controller system, which was preventing the chiller from operating correctly and maintaining stable cooling output.
Because of the complexity of the system, B.I.M.S. worked directly with the factory/OEM to further analyze the issue and confirm the root cause of the failure.
The B.I.M.S. Solution
After confirming the EXV controller issue with the manufacturer, B.I.M.S. coordinated the procurement of the required OEM replacement components.
Once the parts were received, our technicians completed the repair process, which included:
- EXV controller diagnostics and verification
- OEM coordination with factory support
- Replacement parts ordering and procurement
- Process chiller control system repair
- Refrigeration system commissioning
- System performance verification and testing
Following installation, the system was fully tested to ensure proper EXV operation, stable refrigerant flow, and correct process cooling performance.
The Results
After repairs were completed, Krones’ process chillers were restored to reliable operation. The EXV controller issue was fully resolved, allowing the system to properly regulate refrigerant flow and maintain the precise temperatures required for production.
This restoration helped reduce production disruption risk, improved system reliability, and returned the process cooling system to proper operating condition.
Why B.I.M.S.
Industrial process chillers and OEM-controlled systems require advanced diagnostic capabilities and direct coordination with manufacturers. B.I.M.S. specializes in troubleshooting complex refrigeration control systems, including EXV controllers, PLC-based chiller controls, and integrated process cooling equipment.
By combining field expertise with OEM collaboration, B.I.M.S. delivers fast, accurate solutions for difficult industrial HVAC and refrigeration problems that many contractors are unable to resolve.
Services Performed
- Process Chiller Diagnostics
- EXV Controller Troubleshooting
- OEM / Factory Coordination
- Industrial Refrigeration Repair
- Process Cooling System Service
- Control System Diagnostics
- Chiller Commissioning
- Refrigeration System Testing
- Industrial HVAC Service
- Preventive Maintenance
Equipment We Service
B.I.M.S. services:
- Process Chillers
- Industrial Chillers
- EXV-Controlled Refrigeration Systems
- Glycol Cooling Systems
- Air-Cooled Chillers
- Water-Cooled Chillers
- Air Handlers
- HVAC Control Systems
- Pumps and Hydronic Systems
- Industrial Process Cooling Equipment
Keep Your Process Cooling Systems Running Reliably
Process chillers are critical to manufacturing and production environments. Even small control issues—such as EXV controller failures—can lead to unstable temperatures, reduced efficiency, and costly downtime.
B.I.M.S. provides expert diagnostics, OEM coordination, and industrial refrigeration repair services designed to restore system reliability quickly and minimize disruption to production.
Whether you need process chiller repair, EXV controller troubleshooting, industrial HVAC service, or complete system diagnostics, B.I.M.S. has the experience to solve complex cooling system problems and keep your facility operating efficiently.